Legal

Disclaimer and terms of use of this website

If you do not agree to these terms, you may not use this site or purchase any items from us.

The content of this website is intended for general information only and is not intended to serve as quotes, estimates or other advice. The content on this website is supplied from us and our suppliers. You agree not to hold us responsible the accuracy of the information posted and described on this site. As most of the content on Chilli- B Investments 143 cc comes from our suppliers, we do not guarantee the accuracy of their data or communications or the quality, safety, or legality of what’s offered.  We are not liable for any loss, whether of money (including profit), goodwill, or reputation, or any special, indirect, or consequential damages arising out of your use of any information on Chilli- B Investments 143 cc website, even if you advise us or we could reasonably foresee the possibility of any such damage occurring.

Chilli- B Investments 143 cc or its members does not guarantee, express or implied, the availability or the accuracy of information, nor is it responsible for any decisions taken, based on this information. Chilli- B Investments 143 cc and its members exclude to the extent lawfully permitted all liability whatsoever for any loss or damage howsoever arising, which may result from, or be attributable to, directly or indirectly, the use of this website or reliance upon the contents of this website, or any other website linked to it.

Chilli- B Investments 143 cc and its members reserves the right, at any time, to modify, alter, or update these terms of use, and you agree to be bound by such modifications, alterations, or updates on subsequent visits. The detailed information regarding the products may also be changed by the suppliers of Chilli- B Investments 143 cc and its members without notice. Chilli- B Investments 143 cc and its members may also amend information about its products or procedures without prior notice and Chilli- B Investments 143 cc and its members may restrict access to all or parts of any page on the website. By accessing this website and the information contained herein, you agree to the application of South African law to govern all matters between you and Chilli- B Investments 143 cc and its members and to the exclusive jurisdiction of the courts of South Africa. Errors and omissions are excluded

All intellectual property rights, including but not limited to copyright and trademarks in the material contained on this website is held by Chilli- B Investments 143 cc and its members and may not be copied, reproduced, adapted, published or distributed in any form whatsoever without the prior written consent of Chilli- B Investments 143 cc and its members.

Pricing Errors

In the event that there is a pricing error on the website then Chilli- B Investments 143 cc and its members will not be bound to honour any orders made at that price. All prices include 15% VAT. Errors and omissions are excluded.

Publication of online Comments

You agree that we can publish any comments that you send to us concerning the quality of our service or products on our website or experiences you had while dealing with us. We may use your name and town of residence, but we will not publish your email address, telephone number, website address or street address.

We aim to exceed our customer expectations as often as possible, however there may be rare occasions when a customer feels that they have not been treated fairly. If this is the case you agree that before posting any negative comments on any website, newsgroup, blog or other online resource you agree to write to Chilli- B’s members explaining the problem and allow them 14 days to investigate and resolve the problem and/or respond in writing. If you are still unsatisfied then you agree to include the Chilli- B’s members reply in any online publication you make, to provide any readers with a balanced view. Any publication of negative material that is untrue will result in an action for libel against the publisher.

Copyright

All rights in the site design, text, graphics, images and other content, interfaces, and the selection and arrangements there of belong to www.chilli- b.co.za, Chilli- B Investments 143, its members or its licensors. Everything you see or read on www.chilli- B.co.za is owned by us or used with permission.

Privacy Policy

All rights are reserved save as set out below. Permission is granted to electronically copy and to print hard copy portions of this site for the sole purpose of planning, comparing or to place an order with Chilli- B Investments 143cc. Or using this site as a shopping resource. Any other use of materials on this site, including reproduction for purposes other than those noted above, modification, distribution, or republication is strictly prohibited. You are not allowed to post or distribute any material you do not own or which you do not have permission to use. You are also prohibited from engaging in any conduct that interferes with the technological operation of the sites or that tampers with any copyright protection mechanisms applicable to content on any sites. Ignoring this policy may result in copyright, trademark, or other intellectual property rights violations.

Delivery Policy

Delivery Policy. We are not responsible for delayed deliveries caused by any problems which may arise due to the importation of goods. This includes, but is not limited to, Europe suppliers delaying orders, customs detaining shipments, acts of God, SARS inspections, customs inspections, Port Health inspections or flight delays. This means that if an order is delayed, the customer is not entitled to a refund.

Delivery estimates are only estimates as we use independent courier companies. Refunds will be made at the discretion of the company. Please do not purchase if you do not agree to these conditions. Further to this, if delivery is made and you are not available at the address and/or your phone number is not working – resulting in the shipment been returned – the customer will be liable for shipping costs due to non delivery.

The Carrier shall not be responsible nor incur any liability for any loss or incorrect delivery of the Goods due to the name and address of the consignee being improperly stated.

The Carrier shall not be liable for any loss in the event of delivery being effected to some person other than the consignee in the event of the consignee, or his agent, not being present to receive and accept delivery of same at the address for delivery.

Any loss or damage to the Goods transported must be recorded on the Carrier’s delivery documentation at the time of delivery as proof of the loss or damage. In the absence of this record, no claim whatsoever shall be enforceable against the Carrier.

The Carrier shall not accept any unqualified or unchecked endorsement on the Carrier’s delivery documentation as proof of any loss or damage.

Any loss or damage to the Goods transported must be reported to the Carrier in writing within 7 (seven) days of the date of delivery. Such writing must contain precise details of the nature and extent of the loss or damage suffered by the Customer. Endorsements or notes on the Carrier’s delivery documentation shall not amount to compliance with the requirements of this clause. In the absence of such notification, no claim of whatsoever nature, howsoever arising shall lie or be enforceable against the Carrier.

In the event of the consignee refusing to accept delivery of the Goods in whole or in part, or in the event of the Carrier being unable to effect delivery by reason of the address of the consignee being improperly or inaccurately stated, and the Carrier being compelled to return the Goods to the Customer, then the Customer shall be liable for all costs incurred in the return of such Goods whether on the same basis as originally agreed upon or on any other basis whatsoever.

Goods are only delivered to the ground floor of the building into the first room i.e. garage closest to where the delivery vehicle can stand. We do not deliver baths and other heavy items to the point of installation or any other rooms within the house.

Refunds

Should you for any reason wish to cancel your purchase you will be liable for all shipping costs that may arise, caused by the shipping of the requested item back to the original manufacturer. An additional cost of 25% handling fee will also be charged. You must advise us in writing of your cancellation and any such cancellation must be signed by the person who made the original purchase. Refunds are subject to the manufacturer authorising the return. All return requests must be made under 48 hours from delivery. Only undamaged items that are in their original packaging, such packaging being undamaged as well, may be returned. Not all returns or cancellation requests will be granted. Returns must be made to Chill- B ‘s premises by purchaser. We do not refund delivery costs.  It is the responsibility of the buyer to return the item to our office and the buyer incurs the delivery cost. No items will be accepted for returns that have been installed, altered, damaged, used or where there is any indication of usage will be accepted.

No refunds will be tolerated for any custom stainless steel products.

It is the responsibility of the purchaser to check and ensure that the items to be purchased are according to specifications required. We cannot be held responsible for your designs and incompatible combinations of items that you ordered.

Indemnity

Without derogating from the generality of any of the provisions hereof, and subject to the CPA, Chilli- B Investments 143cc or any of its members, shall not at any time be liable for any claims of whatsoever nature and howsoever arising for direct or consequential loss or damage which may be sustained by the Customer/client in connection with the use of this website and or its products sold, and the Customer hereby indemnifies Chilli- B Investments 143 cc and its members against all such claims.

Accuracy of data provided

The information and data supplied on our website is based on information believed to be reliable, however, it is not binding and inaccuracies may occur. Chilli- B reserves the right to change specifications and design at any time without notice.

The use of WhatsApp, Telegram and Signal for communication.

• The use of emojis, including the Thumb’s Up Emoji, is not considered as a valid form of consent for contract formation.
• An online contract will only be formed subject to explicit written or electronic email signatures.
  All communication via WhatsApp, Telegram and Signal for communication is for introductory purposes only and all technical information must be send via email.
• No pricing or any form of technical data is binding via telephone, WhatsApp, Telegram and Signal

Updated: 1 August 2023